Terms and Conditions

Terms of Service

Overview

By accessing or using our website, you confirm that you are at least the age of majority (18 years old, or 19 in Alabama and Nebraska, 21 in Mississippi) in your state or province of residence and have the legal capacity to enter into a binding contract. By continuing to use the site, you acknowledge that you have read, understood, and agreed to these Terms of Service.

For the purposes of these Terms, [whispcashmere.com] (“we,” “us,” “our”) refers to:

Primary Seller:

[whispcashmere.com], a company registered in the State of Delaware,with a registered address at 1516 S Bon View Ave, Ontario, CA 91761, United States.

Payment Processor:

Depending on your location and payment method, payments may be processed by:

Stripe, Inc., a company registered in Delaware, located at 354 Oyster Point Blvd, South San Francisco, CA 94080, United States; or PayPal, Inc., a company registered in Delaware, located at 2211 North First Street, San Jose, CA 95131, United States.

By visiting our website and/or purchasing from us, you engage in our “Service” and agree to comply with these Terms of Service (“Terms”). These Terms apply to all users, including but not limited to browsers, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree with all the terms and conditions herein, you must not access or use the site.

We may update or revise these Terms at any time by posting the changes on this page, along with a February 25, 2026. It is your responsibility to review this page periodically. Your continued use of the site after any changes constitutes acceptance of the updated Terms.

Our store is hosted by WordPress Inc, which provides the e-commerce platform enabling us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction (as noted in the Overview) or have provided written consent for any minor dependents to use this site under your supervision.

You may not use our products for any unlawful purpose, nor violate any applicable U.S. federal, state, or local laws (including copyright, trademark, and privacy laws). Any attempt to disrupt, damage, or compromise the website’s functionality, security, or integrity may result in immediate termination of service, and we may pursue legal remedies as permitted by law.

2. General Conditions

We reserve the right to refuse service, terminate accounts, or cancel orders for anyone at any time for any reason, including but not limited to suspected fraud, violation of these Terms, or conduct that we deem harmful to our business, users, or reputation.

You understand that your non-credit-card data (e.g., name, address, email) may be transferred unencrypted across various networks, while all credit card, debit card, and other payment information is always encrypted during transmission in compliance with PCI DSS (Payment Card Industry Data Security Standard).

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, our website content, or our products without our express written consent.

3. Accuracy of Information

We strive to provide accurate, current, and complete information about our products, prices, and services on our website but do not guarantee its completeness, reliability, or accuracy. The material on this site is for general informational purposes only and should not be the sole basis for decision-making. Any reliance on the material is at your own risk. We reserve the right to correct any errors, inaccuracies, or omissions at any time without notice.

4. Modifications to the Service and Prices

Prices for our products and services are subject to change without notice. We reserve the right to adjust prices due to changes in market conditions, supplier costs, tax requirements, or other factors.

We reserve the right to modify, suspend, or discontinue any part of the Service (including product offerings) at any time without liability to you or any third party. We will make reasonable efforts to notify users of significant changes when possible.

5. Products and Services

Some products or services may only be available for purchase online through our website and may be offered in limited quantities. We reserve the right to limit the quantity of products purchased per customer, per household, or per order.

We make every effort to display product colors, dimensions, and details accurately, but we cannot guarantee that your computer, smartphone, or tablet screen will display colors or details with complete accuracy. Product descriptions and specifications are for informational purposes only, and we reserve the right to make minor changes to products without notice.

We reserve the right to limit sales by U.S. region, discontinue products or services at any time, or adjust prices without prior notice. We do not guarantee that purchased products or services will meet your specific expectations, and your sole remedy for dissatisfaction with a product is outlined in our Return Policy.

6. Billing and Account Information

We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud, incorrect pricing, product unavailability, or incomplete or inaccurate billing information.

You agree to provide accurate, current, and complete purchase and account details (including billing address, shipping address, and payment information) when using our Service, and to promptly update this information as needed. Failure to provide accurate information may result in order delays, cancellations, or account suspension.

For more details on billing, returns, and refunds, please review our Return Policy and Refund Policy, which are incorporated into these Terms by reference.

7. Third-Party Tools and Links

We may offer access to optional third-party tools, services, or websites (e.g., social media plugins, shipping trackers, payment processors) through our website. These third-party tools are provided “as is” and “as available” without any warranties, representations, or guarantees from us. We do not control, and are not responsible for, the content, functionality, privacy policies, or terms of service of any third-party tools or websites.

Any engagement with such third parties (including making purchases, providing personal information, or using their services) is at your own risk. We encourage you to review the terms of service and privacy policies of any third-party sites or tools before engaging with them.

8. User Comments and Submissions

By submitting content to our website (e.g., product reviews, feedback, ideas, suggestions, photos, or other materials), you grant us a non-exclusive, transferable, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any form, medium, or technology worldwide, without obligation to compensate you, credit you, or respond to your submission.

You agree that your submissions will not violate any U.S. laws, regulations, or the rights of any third party (including copyright, trademark, privacy, or publicity rights). You further agree that your submissions will not be discriminatory, defamatory, obscene, harassing, threatening, or harmful. We reserve the right to review, edit, or remove any content deemed inappropriate, unlawful, or in violation of these Terms, at our sole discretion.

9. Personal Information

Your submission of personal data (e.g., name, address, email, payment information) when using our Service is governed by our Privacy Policy (U.S. Version), which is incorporated into these Terms by reference. By using our Service, you agree to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

10. Errors and Inaccuracies

We may occasionally make typographical errors, inaccuracies, or omissions related to product pricing, availability, descriptions, or other website content. We reserve the right to modify or update such information at any time without notice, even after an order is placed. If we discover an error that affects your order (e.g., incorrect pricing), we will notify you promptly and offer you the option to cancel the order or proceed with the corrected price.

11. Prohibited Uses

You agree not to use this website or its content for any unlawful, harmful, or exploitative purposes, including but not limited to:

Violating any U.S. federal, state, or local laws, regulations, or ordinances, including but not limited to copyright, trademark, privacy, or fraud laws.
Engaging in spamming, phishing, or transmitting malware, viruses, or other harmful code to our website or other users.
Posting or transmitting discriminatory, defamatory, obscene, harassing, threatening, or violent content.
Attempting to access, hack, or interfere with our website’s security, servers, databases, or user accounts.
Impersonating another person or entity, or falsely representing your affiliation with a person or entity.
Using our Service to engage in fraudulent activities (e.g., credit card fraud, identity theft, fake orders).

Violation of any of these prohibited uses may result in immediate termination of your access to the Service, and we may report your activities to law enforcement authorities as permitted by law.

12. Disclaimer and Limitation of Liability

We do not guarantee that our Service will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not guarantee that the website or its content will be free from viruses or other harmful components.

All products and services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or title. To the maximum extent permitted by U.S. federal and state law, we disclaim all such warranties.

To the maximum extent permitted by law, we, our affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of the Service, our website, or any purchased products, including but not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold harmless [whispcashmere.com], its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your breach of these Terms, your use of the Service, your violation of any U.S. law or regulation, or your infringement of any third-party rights (including copyright, trademark, or privacy rights).

14. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be unenforceable, invalid, or void, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by U.S. law. The unenforceable provision shall be replaced by a provision that is enforceable and that most closely reflects the original intent of the unenforceable provision.

15. Termination

These Terms remain effective until terminated by either you or us. You may terminate these Terms at any time by discontinuing use of our Service and closing your account (if applicable).

We may suspend or terminate your access to the Service, your account, or any orders at any time, with or without notice, if we believe in good faith that you have violated these Terms, engaged in fraudulent or unlawful activity, or for any other reason at our sole discretion. Upon termination, all licenses and rights granted to you under these Terms shall immediately terminate, and you shall cease all use of the Service.

16. Entire Agreement

These Terms, together with our Privacy Policy (U.S. Version), Return Policy, and any other policies referenced herein, constitute the complete and exclusive agreement between you and us regarding your use of the Service and our website, superseding any prior or contemporaneous agreements, communications, or understandings (whether oral or written) between you and us.

No failure by us to enforce any provision of these Terms shall be deemed a waiver of such provision or any other provision, nor shall any single or partial enforcement of any provision preclude us from enforcing any other provision.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms, the Service, or our website shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

18. Contact Information

Questions, concerns, or complaints about these Terms of Service should be directed to our support team at:

Email:support@whispcashmere.com