Privacy Policy (U.S. Version)

Privacy Policy

1. Introduction

Welcome to [whispcashmere.com]. We respect your privacy and are committed to protecting your personal information in compliance with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable U.S. federal and state privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
This Privacy Policy applies exclusively to personal information collected online through [whispcashmere.com] and does not apply to information collected offline, except as explicitly noted herein.

2. Information We Collect

We collect personal information from you in various ways to provide a personalized, efficient, and secure shopping experience. The types of information we may collect include:
  • Registration & Checkout Information: When you create an account, place an order, or complete a purchase, we may collect your full name, billing address, shipping address (including U.S. street, city, state, ZIP code), phone number, email address, and payment details (e.g., credit card information, PayPal account details). Payment information is processed securely by our third-party payment processors and is not stored on our servers.
  • Email Subscriptions: If you opt to subscribe to our email list, we collect your email address to send you order updates, newsletters, exclusive promotional offers, and other relevant information. You may unsubscribe at any time (see Section 6 for details).
  • Cookies & Similar Technologies: We use cookies, web beacons, pixels, and other tracking technologies to improve website functionality, recognize returning users, remember your preferences (e.g., shipping address), analyze website traffic, and deliver targeted advertisements. For more details, see Section 7 (Cookies Policy).
  • Log Data: Our servers automatically collect log data when you visit our website, including your IP address, browser type and version, operating system, device type, visit date and time, pages viewed, and the referring URL. We use this data for system security, website performance monitoring, and analytics to enhance user experience.
  • User-Generated Content: If you voluntarily submit product reviews, ratings, feedback, or other messages through our website, we may collect this information (including any personal information you choose to disclose in such content).
We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately (see Section 11) and we will take steps to delete such information promptly.

3. How We Use Your Information

We use your personal information solely for legitimate business purposes permitted by U.S. privacy laws, including to:
  • Process, fulfill, and track your orders (including verifying payment details, arranging shipping, and sending order confirmations and delivery updates).
  • Improve our website, products, and services (e.g., based on user feedback, browsing patterns, and purchase history).
  • Respond to your inquiries, comments, or complaints and provide customer support.
  • Send you promotional offers, newsletters, and other marketing communications (only if you have opted in; you may unsubscribe at any time).
  • Conduct analytics and market research to understand user behavior, optimize website performance, and tailor our offerings to U.S. shoppers.
  • Ensure the security of our website, prevent fraud, and protect our rights and the rights of our users.
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent.

4. Sharing of Information

We may share your personal information with third parties only in the following limited circumstances, in compliance with U.S. privacy laws:
  • Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our business and serving you, such as shipping carriers (e.g., USPS, UPS, FedEx), payment processors (e.g., Stripe, PayPal), email marketing platforms, and website hosting services. These service providers are contractually obligated to use your personal information only to perform the services we request and to protect your information in accordance with this Privacy Policy.
  • Legal Requirements: We may disclose your personal information if required to do so by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: If our company is merged, acquired, sold, or reorganized (including in the event of a bankruptcy), your personal information may be transferred to the new owner or successor, provided that the new owner agrees to handle your information in accordance with this Privacy Policy (or a similar policy that protects your privacy rights).
  • Non-Personal Data: We may share aggregated, anonymized data (e.g., total number of users, average order value, popular products) with third parties for statistical, marketing, or research purposes. This data does not personally identify you and is not subject to U.S. privacy laws governing personal information.

5. Data Security

We take the security of your personal information seriously and implement administrative, physical, and technical safeguards to protect it from unauthorized access, use, disclosure, alteration, or destruction, including:
  • SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our website, including payment transactions.
  • Restricted internal access to personal information (only authorized employees who need the information to perform their job functions have access).
  • Secure, firewall-protected servers managed by trusted third-party hosting providers that comply with industry security standards (e.g., PCI DSS for payment processing).
  • Regular security audits and updates to our website and systems to address potential vulnerabilities.
While we take these strong precautions, please note that no online transmission or electronic storage system is 100% secure. We cannot guarantee the absolute security of your personal information, but we will take all reasonable steps to protect it.

6. Your Choices and Rights 

Under U.S. privacy laws (including CCPA/CPRA), you have the following rights regarding your personal information. To exercise these rights, please contact us using the information in Section 11:
  • Right to Access: You may request a copy of the personal information we have collected about you, including the categories of information, the sources of the information, and how we use and disclose it.
  • Right to Correction: You may request that we correct any inaccurate or incomplete personal information we have about you.
  • Right to Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the information to fulfill a legal obligation or process an order).
  • Right to Opt-Out of Marketing: You may opt out of receiving promotional emails, text messages, or other marketing communications at any time by clicking the “unsubscribe” link in our emails, replying “STOP” to text messages, or contacting us directly. Opting out will not affect order-related communications.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights (e.g., we will not charge you higher prices or provide lower-quality services because you requested to delete your information).
We will process all valid requests promptly (within 45 days of receipt, unless an extension is necessary, in which case we will notify you).

7. Cookies Policy

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. We use cookies to:
  • Remember your account information (so you don’t have to log in every time you visit).
  • Save your shipping and billing preferences for faster checkout.
  • Track your browsing activity to improve website functionality and user experience.
  • Deliver targeted advertisements based on your interests.
You may disable cookies in your browser settings (e.g., Chrome, Safari, Firefox) at any time. However, please note that certain features of our website (e.g., saving your cart, logging in to your account) may not function properly if cookies are disabled. For more information on how to manage cookies, please refer to your browser’s help center.

8. Offline Data Collection

If you provide personal information to us offline (e.g., by placing an order over the phone, participating in a survey, or contacting customer support via phone), we will handle that information securely and in accordance with this Privacy Policy. Offline personal information will be stored securely and used only for the purposes for which it was collected.

9. Links to Other Websites

Our website may contain links to third-party websites, including social media platforms, payment processors, and other e-commerce sites. We are not responsible for the privacy practices, content, or security of these external websites. This Privacy Policy applies only to our website, so we encourage you to review the privacy policies of any third-party sites you visit.

10. Policy Updates

We may revise this Privacy Policy from time to time to comply with changes in U.S. privacy laws (e.g., CCPA/CPRA updates) or to reflect changes in our business practices. Any updates will be posted on this page with a February 25, 2026. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our website after the updated policy is posted constitutes your acceptance of the changes.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or your data, please contact our support team at:

support@whispcashmere.com